Support and MAINTENANCE
WeBSITE Support Packages
You’ve invested more than just money in your website. Let’s protect your investment and make sure your website keeps working for you in the future. I offer a selection of support and maintenance packages to keep your website finely tuned.
Your website is a business tool which is used by existing and potential customers every day. The web is always expanding and changing. Technologies change. Vulnerabilities are exploited and fixed. My website maintenance & support packages ensure your site can keep up tempo with the changing web.
Your website is not a one-off performance, but a long-running show that needs to be able to pull in an audience every day.
What does this mean for your website?
You may only need to refresh the design every 24-36 months, but if you’re not updating your core WordPress code, plugins and theme files more regularly than that, you leave your site open to malware, hackers, and undetected security risks – not to mention penalties from Google.
Keeping on top of your site maintenance is something you can hand off as part of a regular maintenance package.
Reduce the Risks
Benefit from the peace of mind that comes with a maintenance package and rest assured that your site is being kept fine tuned and, should anything untoward occur, that there are recent backups from which your site can be quickly restored.
Bass Maintenance Package
This monthly package contains all you need to keep your website up to date and secure, with an hour’s support time, so you can get help with site changes or get me to do the updates for you.
More Details
- Response time 72 hours
- Changes and updates* up to 1 hour per month
- WordPress updates*
- Plugin updates*
- File backups
- Database backups
- Database optimisation
- Hosting up-time monitoring
- Email / video call support
Alto Maintenance Package
This monthly package contains all you need to keep your website up to date and secure, with two hours support time, so you can get help with site changes or get me to do the updates for you. Perfect if you expect your content to be changing regularly.
£95
More Details
- Response time 48 hours
- Changes and updates* up to 2 hour per month
- WordPress updates*
- Plugin updates*
- File backups
- Database backups
- Database optimisation
- Google analytics (monthly)
- Hosting uptime monitoring
- Email / video call support
Soprano Maintenance Package
This monthly package contains all you need to keep your website up to date and secure, with three hours support time and a priority response time to support requests. Perfect if you expect your content to be changing frequently and are likely to be needing to add new functionality to your site.
£139
More Details
- Response time 24 hours
- Changes and updates* up to 3 hours per month
- WordPress updates*
- Plugin updates*
- File backups
- Database backups
- Database optimisation
- Google analytics (monthly)
- Hosting uptime monitoring
- Email / video call and telephone support
Additional work is charged at £65 per hour.
*Total time for changes and updates to content, WordPress and plugins
Design Packages
Bass
Entry level package for new businesses. This gets you an online presence at low cost, build on solid foundations, ready to upscale as your business grows.
Alto
Standard package for service-driven businesses. Cost effective, professional design, responsive from the start, with blogging and social media connactions and email integration as standard.
Soprano
Interactive website with e-commerce and audience engagement capability. Responsive design as standard.
Portfolio
Want to start creating?
Let's Connect...
Do you think we could work together? Get in touch and let me know what you need. I would love to help you get your business online..